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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana B (Awe-sum-1XRP-nut)

Diana B (Awe-sum-1XRP-nut)

July 4, 2025

5  out of  5
rating by Diana B (Awe-sum-1XRP-nut)
"I appreciate State Farm and I feel the rates are competitive. I had Jerry’s on my phone for 7 months and even with my scores and other quotes from other companies, they couldn’t come up with numbers for the coverage I have and what they could offer . I was not surprised."
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Flor dominguez

July 2, 2025

5  out of  5
rating by Flor dominguez
"Hola! Mi familia y yo, tenemos años siendo clientes de State farm, Jenny especialmente es exelente en atención al cliente, Siempre tiene la mejor respuesta a mis pregusntas, su carisma, su sonrisa, su amabilidad me da confianza de saber que mi poliza esta en buenas manos, gracias Justin que tiene una calidad de empleada!"
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Holly Isengard

July 2, 2025

5  out of  5
rating by Holly Isengard
"Great experience with Caroline! Extremely nice and helpful. She helped me figure everything out and got it done quickly!"
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Miquel

July 2, 2025

5  out of  5
rating by Miquel
"Outstanding service from Karina! Went above and beyond of what I asked."
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Jose Gonzalez

June 19, 2025

5  out of  5
rating by Jose Gonzalez
"Stephanie one of the greatest person that has help me get a better insurance we need more people like her"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ramon Jauregui

June 18, 2025

5  out of  5
rating by Ramon Jauregui
"Great office, all very attentive & informative."
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Rosalina Quintanilla

June 9, 2025

5  out of  5
rating by Rosalina Quintanilla
"Me ayudo Stephanie es muy atenta y amable es excelente persona 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Selena Galindo

June 7, 2025

5  out of  5
rating by Selena Galindo
"Stephanie is amazing and very helpful and informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Galdino Torres

June 3, 2025

5  out of  5
rating by Galdino Torres
"Estoy muy contento con State Farm. El servicio fue muy excelente fui por una cotización de reemplazo y me ayudaron agregar un descuento más a mi póliza. Me atendió Stephanie y fue muy amable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ryan Durham

May 20, 2025

5  out of  5
rating by Ryan Durham
"Cassandra was very helpful in getting me set up with a fairly priced policy, quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Victoria Peña

May 18, 2025

5  out of  5
rating by Victoria Peña
"I recently got into an accident and Jenny was very knowledgeable and helpful when it came to questions about my auto policy. Highly recommend working with Jenny in the office!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Luis Lopez

May 13, 2025

5  out of  5
rating by Luis Lopez
"The experience my family has had at Justin Crain’s State Farm office is amazing. Everyone is so knowledgeable and patient, Carolina helped bind my policies & it was a great experience overall."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Imran Kazi

November 18, 2024

5  out of  5
rating by Imran Kazi
"Justin is the man! Very knowledgeable and thorough in explaining all the specifics with details. Saved us a lot of money moving from All State to State Farm. I highly recommend calling him."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Isis Ramos

November 16, 2024

5  out of  5
rating by Isis Ramos
"Muy buena experiencia muy buena atención la califico 10 de 10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erika Kring

September 5, 2024

5  out of  5
rating by Erika Kring
"Natasha was excellent! Very friendly, polite and knowledgeable. I truly appreciated her ability to listen as we chatted and she answered every question I had clearly and concisely. Well done!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Vandercook

August 3, 2024

5  out of  5
rating by John Vandercook
"Justin has been my SF agent as long as I can remember and he's always been courteous, prompt and helpful."
We responded:
"Hi John, thanks for the kind words...we are so appreciative of your continued business!"
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Eric Acosta

June 28, 2024

5  out of  5
rating by Eric Acosta
"I have spoken with Stephanie a few times now and she has provided excellent customer service, she's very knowledgeable and provides promt attention/solutions to whatever questions or concerns I have . Ask to speak with her ! 100% recommend her kind , attentive and intelligeble assistance.!"
We responded:
"Hi Eric, thank you for leaving such a kind review...we really appreciate how hard Stephanie works and we are so glad she was able to help you out."
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Frank Michel

June 20, 2024

5  out of  5
rating by Frank Michel
"La mejor de las atenciones en la oficina de state farm con la representate Stephanie,se las recomiendo,es un placer para mi tenerla como mi guia y representante,la oficina esta ubicada en 6146 N 35th ave ste 103 phoenix az ,un placer trabajar con state farm"
We responded:
"Thank you Frank!! Stephanie is great!...we are here for you if you need anything."
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Brennan Williams

April 19, 2024

2  out of  5
rating by Brennan Williams
"Current customer who cant seem to get ahold of them, right when I buy a new car too! Disappointing service. Calls in multiple times over 2 days with voicemails, and cant get an answer."
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Rick Stefano

April 6, 2024

5  out of  5
rating by Rick Stefano
"Professional and courteous."
We responded:
"Thank you for the kind words, Rick!"
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Rick Sabori

March 21, 2024

5  out of  5
rating by Rick Sabori
"Natasha was great she got me a good price and was very thorough,she called me multiple times in an effort to get me a good price,she is the reason I agreed to get your insurance,thank you ,Rick Sabori"
We responded:
"Hi Rick, we are so happy you allowed us to help! We really appreciate you (and Natasha too)!!"
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Alex Arroyo

March 12, 2024

5  out of  5
rating by Alex Arroyo
"All of the agents are so friendly and ready to help get you the best coverage !"
We responded:
"Hi Alex, thank you for the kind words!!"
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Stefanie Gotzeff

March 5, 2024

5  out of  5
rating by Stefanie Gotzeff
"Whenever I need to update my insurance needs Justin Crain's office is always super friendly and quick to get me taken care of. I've been a customer for years and I have no plans to change, they are a pleasure to work with."
We responded:
"Thank you Stefanie...we appreciate you!!!"
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Doug Bair

December 27, 2023

1  out of  5
rating by Doug Bair
"When i aigned up almost 8 years ago all was well. But as soon as i split my policy with an ex wife sue to divorce, it all changed. The girls have been totally rude when i requested to be removed from my ex's policy and stop home owners policy, You would of thought i asked for all of my money back instead of just asking to be removed. Now fast forward 2 weeks, i moved to a different state and my current State Farm agency isnt getting any corporation from Justin Crains agency either. Justin Crain's agency still has my name listed with my ex wifes policy even though i requested to be removed over 2 weeks ago. Not sure where customer service went but they are definitely not for the customer. Stay away from this place, they like you when your giving them your money but not very helpful!"
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Silvia Elias

November 20, 2023

5  out of  5
rating by Silvia Elias
"Me encantó,muy buen trato,muy buena cobertura y muy buen precio, salí de allí muy satisfecha"