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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sirajul Islam

Sirajul Islam

May 20, 2026

5  out of  5
rating by Sirajul Islam
"Stephanie was very helpful"
We responded:
"Thank you for the 5-star review, Sirajul! Here on State Farm Agent Justin Crain’s Team, we are proud to serve our community and appreciate your recognition. "
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Rick Sabori

May 7, 2026

5  out of  5
rating by Rick Sabori
"Sam was great I called with an issue and she kept working on it until she got it taken care of she got me the best price that she could get me and help me out 100%. I do appreciate everything she did and I wish I could give her more than five stars because the service was very great thanks for all you do please Sam have a great day Rick Sabori"
We responded:
"Hi Rick, we are so happy you allowed us to help! We really appreciate you (and Natasha too)!!"
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JAY EL

May 2, 2026

5  out of  5
rating by JAY EL
"Stephanie L was awesome to work with, she got me insured on a Friday right before closing, just in time to start my Cinco de Mayo weekend 😀 Thank you 👍"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Justin Crain’s Team! We deeply appreciate your kind words here in Phoenix . "
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Lisbet Lopez

April 27, 2026

5  out of  5
rating by Lisbet Lopez
"Me siento muy contenta con mi agente Stephanie por el gran servicio que le ofreció a mi hija con su póliza de vida. La recomiendo."
We responded:
"Thank you so much for the 5-star rating, Lisbet! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Shany Cam

April 24, 2026

5  out of  5
rating by Shany Cam
"Overall, it was a very helpful and smooth experience. I highly recommend my agent, Stephanie—she guided me through my health insurance clearly and made the process easy and stress-free. I was really impressed with her professionalism, patience, and communication."
We responded:
"Thanks so much for the fantastic rating, Shany! We are so glad you had a positive experience with us here on State Farm Agent Justin Crain’s Team. If there is anything we can do for you in the future, just give us a shout! "
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C W

April 23, 2026

5  out of  5
rating by C W
"I’m really happy to be insured with SateFarm. The staff at this location is amazing, my insurance agent Stephany answer all my questions and concerns. I highly recommend her!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Joanne Blumhardt

April 21, 2026

5  out of  5
rating by Joanne Blumhardt
"Thank you for resolving this billing error. You get 5 stars from me Sam."
We responded:
"We are grateful for your 5-star review, Joanne! Thanks for taking a moment to share your positive rating of State Farm Agent Justin Crain’s Team here in Phoenix . "
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Sara Esguerra

April 20, 2026

5  out of  5
rating by Sara Esguerra
"Muy buen servicio. Muy amables y consideration. La senorita Sam gran ayuda.y rapides.gracias"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Justin Crain’s Team. "
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Rodrigo Sanchez

April 18, 2026

5  out of  5
rating by Rodrigo Sanchez
"Great Team, got me insurance for my new car in no time, painless."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Phoenix to know that you had such a wonderful experience with us here on State Farm Agent Justin Crain’s Team."
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Ian H

April 17, 2026

5  out of  5
rating by Ian H
"Gracias estefany por nuestra nueva polisa fuiste de mucha ayuda"
We responded:
"Thanks so much for the amazing review, Ian! We really appreciate your support here in Phoenix . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jose Morales

March 31, 2026

5  out of  5
rating by Jose Morales
"Quiero agradecerle a Estate Farm por tener a personas tan profesionales y se que todos los que trabajan hai lo son pero en esta ocasión me dirijo a Stefani por su paciencia y la manera tan especial de explicar las cosas aclarando todas mi dudas y ayudándome en todo dejándome muy satisfecho y manteniendo mi lealtad con la mejor aseguradora (State Farm ) gracias"
We responded:
"Jose, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Crain’s Team—we are always here to help!"
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Naomi Ormeno

March 21, 2026

5  out of  5
rating by Naomi Ormeno
"I had a great experience working with Stephanie at State Farm. She made the whole insurance process simple and stress-free, taking the time to explain all my options and answer every question I had."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Justin Crain’s Team here in Phoenix . "
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Sultana Zahid

March 19, 2026

5  out of  5
rating by Sultana Zahid
"Stephanie the best customer service she helped with everything"
We responded:
"Sultana, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Justin Crain’s Team—we are always here to help!"
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Jaime Sapiel

March 9, 2026

5  out of  5
rating by Jaime Sapiel
"Excelente servicio con Stephanie y Recomendable respondió a todas mis preguntas."
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Justin Crain, agente de State Farm, aquí en Phoenix. "
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Kenneth Johannsen

March 6, 2026

5  out of  5
rating by Kenneth Johannsen
"Very professional and very pleasant to work with"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jason Wood

March 4, 2026

5  out of  5
rating by Jason Wood
"5 star service Stephanie was very helpful and explained everything. There was no questions left unanswered and we will continue to work with her ."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Justin Crain’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Denise Begg

February 25, 2026

5  out of  5
rating by Denise Begg
"Great staff, friendly"
We responded:
"Wow, thank you for the 5-star review, Denise! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Tim Ward

January 27, 2026

5  out of  5
rating by Tim Ward
"Had a quick question since I hadn't received my hard-copy insurance card. The woman was very helpful, cheerful and friendly! I do wish State Farm would resume the practice of sending out paper cards, though."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Justin Crain’s Team. "
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Ray Clemmer

January 26, 2026

5  out of  5
rating by Ray Clemmer
"Stephanie Lopez was very hospitable and professional in her demeanor. Happy to do business with StateFarm. I feel confident in her abilities to serve my needs."
We responded:
"Thank you for taking the time to leave such a great review, Ray. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ivan Coronado

January 24, 2026

5  out of  5
rating by Ivan Coronado
"Stephanie was super helpful and made sure I got the best deals possible"
We responded:
"Ivan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Omar Hernandez

January 22, 2026

5  out of  5
rating by Omar Hernandez
"I couldn’t be more satisfied with the service Stephanie. She had a lot of patience explaining me every detail, and She made sure that I took the right decision for Myself, with no pressure whatsoever. She’s very professional and honest."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Justin Crain’s Team! We deeply appreciate your kind words here in Phoenix . "
Profile photo of Edgar Guerrero

Edgar Guerrero

January 22, 2026

5  out of  5
rating by Edgar Guerrero
"Great experience Awesome service Stephanie 👌🏽💯"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Phoenix to know that you had such a wonderful experience with us here on State Farm Agent Justin Crain’s Team. Thank you so much for the 5-stars, Edgar! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Justin Crain’s Team anytime. "
Profile photo of Diane Lopez

Diane Lopez

January 20, 2026

5  out of  5
rating by Diane Lopez
"Good fast service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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daniela cota

January 13, 2026

5  out of  5
rating by daniela cota
"I had a great experience with my car insurance agent. They were incredibly kind, patient, and genuinely caring throughout the entire process. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable and confident with my coverage. It’s rare to find someone who truly looks out for your best interests, and I really appreciate their professionalism and compassion. Highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Justin Crain’s Team. "
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Eduardo Angeles

January 9, 2026

5  out of  5
rating by Eduardo Angeles
"I like that State Farm agent helped me out to find options for my car insurance that works better for me"